Digital Solutions Gallery

Thornton May

Date: April 11, 2024
Location: Daley Family Pavilion at The Blackwell

“Strategies That Delight Customers”

Delivering a quality customer experience is one of the most important aspects of running a business. While providing valuable products and services, as well as being available for questions and concerns are always important, to really stand out you need go even further for your customers, adding value at every touch point.

Without a doubt in this technology-charged age, from lead generation to end-point customer engagement, AI has the potential to transform the way businesses approach marketing and end-point value delivery.  Yet getting there needs to be a well-crafted journey, re-examining your effectiveness and potential efficiencies at all points along the way.   “Some assembly is required!” 

Come join acclaimed futurist and series co-founder, Thornton May, and a group of ahead-of-the-game thought leaders as they discuss how they are crafting and implementing Strategies That Delight Customers!


Now in its 21st year, the “Digital Solutions Gallery™” is a nationally acclaimed ongoing forum where senior leaders and their business peers come together in a comfortable setting to share experiences and insights, as well as collaboratively attack common issues. Throughout 2024, this six-session series is allowing participants to better appreciate not only what is coming, but also how its associated value might be captured.

There is no cost to invited senior leaders.  Sponsoring opportunities are available for invited technology product and service providers. 

Attendee information will be shared with fellow attendees and sponsors. Please contact the program if you do not wish to have your information shared at: eng-profed-ciosg@osu.edu

 

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REGISTER

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Points of Pride

April Sponsors

Insight
Narwal logo
Pure Storage Logo

 

Stafford Logo

QUESTIONS / HELP?

If you have any questions regarding this program, please contact:

 

Professional & Distance Education Programs 
Email: eng-profed@osu.edu