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Root Cause Analysis

Next Course Offering Dates:

August 3-5, 2021 - In-person (Subject to change to online depending on covid-19 status)



Armed with what you learn in this course, you will apply a process for root cause analysis, establish a culture of continuous improvement, and create a proactive environment. Learn to ask the right questions, establish triggers that drive you to the RCA process, and perform cost-benefit analysis.

When you learn to practice true root cause analysis you are able to eliminate the latent roots and stop recurring failures once and for all. After this three-day course, you will be able to develop and implement an RCA program, thus leading your organization to reduced downtime, increased production and a more proactive culture.

Learn How To

  1. Outline a 6-step root cause analysis process that promotes critical thinking, creative collaboration, countermeasure analysis and solution verification

  2. Explain how a robust root cause analysis program drives continuous improvement and business results

  3. Plan your RCA program:

    • Outline triggers for RCA efforts based on business case thinking

    • Define RCA roles and responsibilities

  4. Define program goals, measures and standards

  5. Select and apply a range of RCA tools to solve different problems:

    • 5-why

    • Design and application review

    • Ishikawa (fishbone)

    • Sequence of events

    • Fault tree analysis

    • Change analysis

    • Events and causal factors

    • FMEA

  6. List RCA group facilitation best practices

  7. Use an A3 tool to visually manage and track activities, report on and communicate RCA results.

Who Should Attend

Anyone interested in acquiring or improving advanced problem solving skills will benefit from this course. Individuals responsible for continuous improvement, solving maintenance and reliability problems and preventing future occurrences of equipment and system failures, including: technicians, engineers, supervisors and managers.

All students completing the class will receive a certificate of completion including the awarding CEU credits.


Room #245 Bevis Hall, 1080 Carmack Rd, Columbus, OH 43210